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DIRECT LEND- Consumer Duty

Direct Lend is a trading style of Technov8 Limited, a company incorporated in England & Wales (05377058) and regulated by the Financial Conduct Authority (732414). Our registered address is: Technov8 Ltd, Bartle House, Oxford Court, Manchester, M23WQ

Consumer Duty Commitment

At Direct Lend, we prioritise the financial well-being of our customers by providing clear, fair, and balanced information. As part of our role as a credit broker, we are committed to helping consumers make informed decisions about borrowing by ensuring transparency and accessibility in all our communications.

Who We Are

Direct Lend is a trading style of Technov8 Limited, a company incorporated in England & Wales (Registration Number: 05377058).

  • Authorised by the FCA: We are authorised and regulated by the Financial Conduct Authority (FCA) under registration number 732414.
  • Data Protection Registered: Our ICO registration reference is Z3652660.
  • We are a credit broker, not a lender. This means:
  • We introduce customers to lenders and credit brokers who can provide suitable credit products.
  • We do not charge fees for our services but may earn a commission from lenders or brokers for successful introductions.

How We Assist You

We aim to make borrowing straightforward and stress-free. Here’s how we help:

  1. Clear Information: We provide transparent details about loan terms, repayment conditions, and risks so you can make informed financial decisions.
  2. Fair Access: Loans are available to individuals over 18 years old, subject to status and affordability.
  3. Fast Processing: Many loans are processed online, and funds could be transferred to your account within minutes of approval (depending on your bank’s policies).
  4. Additional Tools: If we cannot match you with a loan, we may refer you to credit-building tools or similar services, which may incur a fee.

Transparency in Loan Applications

Before you take out a loan:

  • The lender will disclose all interest rates, charges, and repayment terms directly to you.
  • Please note: The lender or broker we refer you to may not always offer the lowest rate available, so it’s important to review their terms carefully.

Our Consumer Duty Principles

Under the FCA’s Consumer Duty, we are committed to:

  • Providing Clear and Fair Information: Ensuring all details are transparent, accurate, and written in plain English.
  • Enabling Informed Decisions: Giving you the tools and information you need to assess whether a loan is right for you.
  • Avoiding Foreseeable Harm: Helping you understand the risks of borrowing, such as missed payments impacting your credit score.
  • Ongoing Improvement: Regularly reviewing our processes to ensure compliance with FCA standards.

Understanding Borrowing Risks

Taking out a loan is a significant financial decision, and we encourage you to borrow responsibly. Here are some important considerations:

  • Repayments: Ensure you can afford to repay the loan, including interest and fees, before applying.
  • Impact on Credit: Missing or late repayments can negatively affect your credit score and future borrowing options.
  • Interest Rates: Depending on your credit history, lenders may offer loans with higher APRs.

Why Choose Direct Lend?

  • No Fees for Our Service: Using our service is completely free for customers.
  • Reliable Partners: We work with a select group of trusted lenders and brokers.
  • Fast Decisions: Many loans are processed quickly, with funds transferred directly to your account.

Disclaimer

By using our services, you agree to the terms outlined on our website. While we strive to find a suitable loan for your needs, approval is subject to the lender’s criteria and terms. Additional services, such as credit-building tools, may incur fees if chosen.

Contact Information
If you have any questions about these terms and conditions or would like to contact us for any other reason, you can reach us at:
Email – support@technov8.com
Post – Technov8 Ltd, Bartle House, Oxford Court, Manchester, M23WQ

Info

Privacy & Terms

Contact 

  • Technov8 Ltd, Bartle House, Oxford Court, Manchester, M23WQ
  • Monday - Friday 9:00am - 5:00pm
  • support@directlend.co.uk

Direct Lend is a trading style of Technov8 Limited, a company incorporated in England & Wales, with company registration number: 05377058. Our registered address is: Technov8 Ltd, Bartle House, Oxford Court, Manchester, M23WQ

Technov8 Limited is authorised and regulated by the Financial Conduct Authority (FCA) under registration number 732414. We are also registered with the Information Commissioner Officer under registration reference Z3652660.

Technov8 Limited is a credit broker, not a lender. We do not charge customers a fee for using our services, but we receive a commission from lenders or other brokers if a customer enters into a consumer credit agreement following an introduction through our website. We work exclusively with a selected group of lenders and credit brokers to offer you a range of credit and loan products. We may receive a percentage of the loan amount as a commission from a loan provider or broker if you take out one of their products and/or we may receive a fee for introducing you to them.

When you apply for a loan through us, the lender will disclose directly to you all the relevant information relating to interest and charges associated with the loan. Please note that the lender or broker we direct you to may not offer the cheapest loan that is available to meet your needs.

[*] The APR depends on the lender and the customer’s circumstances. The Representative APR is based on the mean APR of our panel of lenders.

Loans are available to individuals over 18 years old, subject to status. The majority of loan applications are processed online; however, there are circumstances where our lenders may need to call you. Further information relating to why lenders will need to call you is disclosed within their terms and conditions.

Upon approval, your cash could be sent within minutes, though the time it takes for the cash to be received in your account will depend on your bank’s policies and procedures. If we cannot find you a loan, we may transfer you directly to alternative firms and services which may incur a monthly fee, such as credit building tools if you choose to use them.

By using our services, you agree that this agreement is in English, and all communications between you and us will be in English.